So far, I have a very positive experience with Todd & Co. Berny has been managing both my investment properties in Ohai for over a year now. She is thorough in enumerating what is needed in each property; attention to detail and communicates quickly & clearly what's required in terms of compliance as well as keeping a tenant happy. At times unexpected things happen and we all get caught. However, she always rises to the occasion to take the necessary actions.
Berny has good relationship building skills with tenants and owners. She has coordinated very well with several tradies to get the best deals and I think couple of times has stirred a healthy competition between the tradespeople.
Thanks to Berny for a very happy tenant at Birchwood Rd; taking the right actions for tenants at Richmond St and helping us get the best returns from both properties. Recommendation for Berny is to simply keep up the good work.